Privacy & Data Protection

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Fossey's Distillery Pty Ltd
209 Lygon Street, Carlton VIC 3053, Australia
Email: hello@fosseysdistillery.com
Website: www.fosseysdistillery.com

Last Updated: 06 December 2024

Introduction

At Fossey's Distillery, we are committed to protecting your privacy and handling your personal information with care, transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, store and protect your information when you visit our website, engage with our services, make purchases, attend events, or otherwise interact with our business.

By accessing our website or providing us with your personal information, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that identifies or relates to you, including but not limited to:

Personal Details
Full name, email address, telephone number, billing and delivery addresses, and date of birth where required for age verification.

Transaction Information
Purchase history, order details, and payment information processed through secure third party payment providers.

Event and Booking Information
Tasting reservations, private event enquiries, wholesale enquiries, and customer preferences and communications.

Website and Technical Information
IP address, browser type and version, device information, website usage data, and cookies and analytics data.

How We Use Your Information

We collect and use personal information to process and fulfil orders, verify legal drinking age where required, respond to enquiries and customer service requests, manage bookings, tastings and private events, provide wholesale services and account management, improve our products, services and website experience, send important service related communications, deliver marketing communications where consent has been provided, and comply with legal and regulatory obligations.

Marketing Communications

With your consent, Fossey's Distillery may send you updates regarding new product releases, distillery news, special events and tastings, and promotions and exclusive offers.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

Age Verification

Fossey's Distillery produces and sells alcoholic beverages intended only for individuals of legal drinking age.

We may collect age related information to verify eligibility to purchase alcohol, attend tastings, or participate in promotional activities. We do not knowingly collect personal information from persons under the legal drinking age.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and gather website performance data. Cookies help us understand how visitors use our website, improve website functionality, personalise user experiences, and measure marketing effectiveness.

You may disable cookies through your browser settings, however some website features may not function correctly as a result.

Disclosure of Information

We do not sell, rent or trade your personal information.

We may disclose information to trusted third parties where necessary, including payment processors, delivery and logistics providers, website hosting and technology providers, marketing service providers, professional advisors, and regulatory authorities where required by law.

All third party providers are expected to maintain appropriate privacy and security standards.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures may include secure website connections through SSL encryption, restricted access controls, secure payment processing, and internal data protection procedures.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide requested services, fulfil legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

When information is no longer required, we take reasonable steps to securely delete or de identify it.

Third Party Websites

Our website may contain links to third party websites, social media platforms, or external services.

Fossey's Distillery is not responsible for the privacy practices, content or security of external websites. We encourage users to review the privacy policies of any third party sites they visit.

Your Rights

Subject to applicable laws, you may have the right to access personal information we hold about you, request correction of inaccurate information, request deletion of personal information where appropriate, withdraw consent for marketing communications, and raise concerns regarding privacy practices.

Requests may be submitted using the contact details provided below.

International Data Transfers

Some service providers used by Fossey's Distillery may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information receives an appropriate level of protection consistent with applicable privacy laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or technology.

The latest version will always be available on our website and will include the date of the most recent update.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact us.

Fossey's Distillery Pty Ltd
209 Lygon Street
Carlton VIC 3053
Australia
Email: hello@fosseysdistillery.com
Website: www.fosseysdistillery.com

A Commitment To Trust

At Fossey's Distillery, privacy is more than a legal obligation, it is part of the trust we build with every customer, guest, partner and visitor. We are committed to handling your information responsibly, protecting your data with care, and maintaining the confidence you place in our brand.

Please drink responsibly. Fossey's Distillery proudly supports the responsible enjoyment of alcoholic beverages and complies with all applicable Australian laws and regulations governing the sale, service and promotion of alcohol.